ITIL® Managing Professional Transition
What is ITIL® 4 Managing Professional Transition?
The ITIL 4 Managing Professional transition course is intended for candidates with the previous iteration of ITIL (ITIL v3) to update their skills to ITIL 4. It provides candidates with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied.
The transition module enables candidates to recognise their previous achievements while gaining up-to-date skills and knowledge needed to navigate the digital service economy. Upon successful completion of the exam, you will be awarded ITIL 4 Managing Professional status.
What are the benefits of ITIL?
Some of the benefits that ITIL brings to an organisation is to:
- Manage risk and challenges that may occur within the organisation
- Support constant business change for a more stable service environment
- Enhanced quality of service delivery and satisfaction of the customer
- Improve the utilisation of resources to reduce the cost of services
- Enhanced stronger alignment among IT and the business
- Optimising the customer experience and increasing the prospect of returning business
Is this course for you?
The ITIL 4 Managing Professional transition module is designed to allow ITIL v3 candidates who have already invested to easily transition across to ITIL 4.
Accreditation / Qualification(s) offered
ITIL 4 Managing Professional Transition Certification, a globally recognised accreditation.
AXELOS’ certifications are globally recognised and highly sought after by potential employers.
What this course includes
With effect from 1st February 2022 PeopleCert are moving all examinations to their online system. This will mean that the official ITIL 4 Managing Professional Transition e-book along with the exam voucher will now be emailed to you upon booking your exam. Hard copy manuals will be available as an optional offering at an additional cost.
This price includes course registration, the official ITIL 4 Managing Professional Transition e-book, course materials, exam fee, and on successfully passing the exam, an official ITIL 4 Managing Professional Transition certificate from the examining body, PeopleCert.
You’ll also get exclusive white papers, CPD tools to map out a professional development path and professional endorsement through a digital badge aligned to your ITIL 4 Managing Professional Transition certificate.
Please note both the training and any exam are included in this price.
The ITIL® Accredited Training Organization logo is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo™ is a registered trademark of the AXELOS Limited, used under permission of AXELOS Limited. ITIL® is a (registered) Trade Mark of AXELOS Limited. All rights reserved.See dates & book
- Virtual ClassroomInstructor-led course
- See dates
- This is a virtual course with a live instructor. It includes interaction and group-work to embed learning. We encourage use of cameras, and have regular breaks to maintain freshness and engagement.
£1,950.00 excl. VAT
- 5 Days
- Small Classes
- AXELOS Certificate
- Certification does not expire
All prices are per person and exclude VAT.
ITIL 4 Managing Professional Transition candidates will have an understanding of the following:
- ITIL 4 Foundation: to introduce readers to the management of modern IT-enabled services, to provide them with an understanding of the common language and key concepts
- Create, Deliver and Support (CDS): to provide the candidate with an understanding on how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods and tools
- Drive Stakeholder Value (DSV): to provide the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts
- High Velocity IT (HVIT): to provide the candidate with an understanding of the ways in which digital organisations and digital operating models function in high velocity environments
- Direct, Plan and Improve (DPI): to provide the candidate with the practical skills necessary to create a ‘learning and improving’ IT organisation, with a strong and effective strategic direction.
The ITIL 4 Managing Professional Transition certification does not expire and is valid for the lifetime of the certificate holder.
The exam comprises:
- Multiple choice exam questions
- 40 questions, each worth one mark
- 28 marks or more required to pass (out of 40 questions): 70% pass mark
- 90 minutes’ duration, no additional reading time
- Closed book exam (no reference material permitted)
You must already have either an ITIL v3 Expert certificate obtained by passing the MALC exam, ITIL v2-v3 Bridging exam, or have achieved a minimum of 17 credits in the ITIL v3 qualification scheme.
By the end of this 5-day course, you will be confident in the key elements from each of the four ITIL Managing Professional (MP) modules: Create, Deliver & Support, Drive Stakeholder Value, High Velocity IT, and Direct, Plan & Improve, as well as ITIL 4 Foundation. The transition module enables candidates to recognise their previous achievements while still gaining the up-to-date skills and knowledge needed to navigate the digital service economy.
Upcoming dates for ITIL® Managing Professional Transition
All prices are per person and exclude VAT.
VAT will be calculated at checkout.
"Sue was an excellent trainer and a nice person to be trained by too. Clearly has a thorough and comprehensive knowledge of not only the course but the whole discipline."
"The use of whiteboards, real time example, breakout room and attempting the questions after every topic was really helpful. The enthusiastic tutor, made the course better."
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"I thoroughly enjoyed the course and got a good deal of useful information from it. I have carried out projects throughout my career, and a few years ago took the APM Project Management Qualification (PMQ), but carried out projects using my own methods. PRINCE2 is great in that it sets out a methodology for carrying out project management, and is the most widely recognised in the UK. Adding agile was the icing on the cake."
"Dhaliwal Narinder our trainer was excellent, adding insights from her vast experience to enhance our learning. We have tried Agile and Project Management separately, now i have the opportunity to try both again in my Faculty. Receiving this course online whilst locked down was perfect."
"The course was interesting and interactive, though a lot of information needed to be crammed in and consumed. Having done an Agile course a few years ago, this course helped to reinforce what was previously learned and put a project management theme to it. The instructor was very knowledgeable and explained the theory very well. The other participants were engaging and helped make the course interesting through the sharing of question and answer sessions to the relationship of past experiences."
Experienced and well qualified training staff provide excellent support and are committed to improving trainees' experience.
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