IT Service Management – ITIL® Courses

Your journey to the new world of digital transformation

ITIL® principles help your organisation to achieve the most value from their IT and digital services. In our post-pandemic era, digitisation and technology is now a strategic priority, and improving the value from IT services is essential for business continuity.

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ITIL is the global standard in IT best practice, and is used globally by millions of practitioners
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It is relied upon by 90% of the FTSE 500 to run their IT operations
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87% of companies think digital will disrupt their industry, but only 44% are prepared for a potential digital disruption. (pre-pandemic figures)
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Digital Transformation continues to drive financial performance ††

https://www.forbes.com/sites/blakemorgan/2019/12/16/100-stats-on-digital-transformation-and-customer-experience/

†† https://www2.deloitte.com/us/en/insights/topics/digital-transformation/digital-transformation-survey.html

Our ITIL® Courses

Duration: 3 days
Price from: £950.00 excl. VAT

Virtual Classroom
Instructor-led
See dates
Our accredited ITIL® 4 Foundation Certification course will equip you with the knowledge of the ITIL Framework and Fundamentals for the creation, delivery and continual improvement of tech-enabled products and services.
Duration: 5 days
Price from: £1,950.00 excl. VAT

Our accredited ITIL® Managing Professional transition course is intended for candidates with the previous iteration of ITIL (ITIL v3) to update their skills to ITIL 4. It provides candidates with an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4 and how they can be practically applied.

All prices are per person and exclude VAT.

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Complete ITIL qualification training service

Our ITIL courses build upon over 10 years' experience of world class training at the Royal School of Military Engineering. Our trainers work hard to build trusted relationships and ensure learners develop the skills necessary to excel in their industry and gain a globally recognised qualification.

Our ITIL courses help to:

  • Align a clear IT and technology capability model to your business strategy and customer needs
  • Provide an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services
  • Enable IT teams to continue to play a crucial role and add continuing value to the wider business strategy

Why choose MKC Training?

  • Our virtual classes allow you to learn and become qualified wherever you are
  • Highly skilled, authorised accredited instructors teaching the latest practices
  • Bespoke training, design and delivery to help you achieve your best
  • 10+ years' experience delivering world-class training
  • Small class sizes for maximum engagement
  • "Sue was an excellent trainer and a nice person to be trained by too. Clearly has a thorough and comprehensive knowledge of not only the course but the whole discipline."
    Joe, APM PMQ course
  • "The use of whiteboards, real time example, breakout room and attempting the questions after every topic was really helpful. The enthusiastic tutor, made the course better."
    Anon, PRINCE2 Agile course
  • "The ideas and techniques learned in the course has changed my vision towards project management. It taught me various methods which I can apply in my career. I managed to learn new aspects of management cycle which I was unaware of. The course was very useful to me."
    Pawan, PRINCE2 Agile course
  • "I thoroughly enjoyed the course and got a good deal of useful information from it. I have carried out projects throughout my career, and a few years ago took the APM Project Management Qualification (PMQ), but carried out projects using my own methods. PRINCE2 is great in that it sets out a methodology for carrying out project management, and is the most widely recognised in the UK. Adding agile was the icing on the cake."
    Lara, PRINCE2 Agile
  • "Dhaliwal Narinder our trainer was excellent, adding insights from her vast experience to enhance our learning. We have tried Agile and Project Management separately, now i have the opportunity to try both again in my Faculty. Receiving this course online whilst locked down was perfect."
    Kevin, PRINCE2 Agile course
  • "The course was interesting and interactive, though a lot of information needed to be crammed in and consumed. Having done an Agile course a few years ago, this course helped to reinforce what was previously learned and put a project management theme to it. The instructor was very knowledgeable and explained the theory very well. The other participants were engaging and helped make the course interesting through the sharing of question and answer sessions to the relationship of past experiences."
    Ted, PRINCE2 Agile course
  • Experienced and well qualified training staff provide excellent support and are committed to improving trainees' experience.
  • "The pass rate is delivering more competent well-rounded, 'turn their hand to anything' engineers. All of the main courses delivered by MKC achieve notably higher success rates than the corresponding courses delivered by either Further Education (FE) or private training providers'."
    KPMG
  • MKC is seen to be strongly in line with acknowledged approaches to good practice in vocational education and training.
    Dr A Lahiff University College London Institute of Education (IoE)
  • The Open & Honest partnering approach will save MoD an average of 25% on previous training costs.
    Babcock International
  • MKC significantly exceeds performance and has delivered a further £28M savings since the start of operations. Training losses have moved from 12% to 5%, trimming times down by 20%. Innovating and driving down costs.
  • "It was clear that our tutors were not only really skilled themselves, but they knew how to pass that on to others."
  • "Learners have a deeper understanding of their trades"
    Babcock
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