ITIL – News & Blog

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Important PeopleCert Update | AXELOS Certificates will Expire After 3 Years

From January 1st 2023 all new certificates for Axelos qualifications, including Foundation certificates, will expire after 3 years. But here's what you can do.

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Winning with ITIL Problem Management

What is the problem with problem management? A question many organisations should be asking but, what is it and how can you win with ITIL problem...

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Optimise and Automate – The Hottest ITIL 4 Guiding Principle Right Now

This blog looks at why the ITIL 4 Optimise and Automate Guiding Principle is an “open door” to intelligent automation.

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ITIL 4’s Move from Change Management to Change Enablement

ITIL Change Enablement explained: This article details what changed with the change management process in ITIL 4.

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What are the benefits of ITIL® in 2022?

The ITIL® framework provides the guidance needed for overall control and ultimate success within any organisation of any size.

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ITIL 4 – why was it needed?

In this video blog, ITIL® trainer Bob Denham talks about what triggered the update of ITIL 3, what's new in ITIL 4, and how this helps organisations keep...

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