ITIL – News & Blog

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How Your Corporate ITSM Capabilities Need to Improve in 2023

So much has changed in businesses over the last few years, and your organisation’s ITSM capabilities need to evolve to reflect these changes. This blog...

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Important PeopleCert Update | AXELOS Certificates will Expire After 3 Years

From January 1st 2023 all new certificates for Axelos qualifications, including Foundation certificates, will expire after 3 years. But here's what you can do.

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Winning with ITIL Problem Management

What is the problem with problem management? A question many organisations should be asking but, what is it and how can you win with ITIL problem...

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Optimise and Automate – The Hottest ITIL 4 Guiding Principle Right Now

This blog looks at why the ITIL 4 Optimise and Automate Guiding Principle is an “open door” to intelligent automation.

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ITIL 4’s Move from Change Management to Change Enablement

ITIL Change Enablement explained: This article details what changed with the change management process in ITIL 4.

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What are the benefits of ITIL® in 2022?

The ITIL® framework provides the guidance needed for overall control and ultimate success within any organisation of any size.

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ITIL 4 – why was it needed?

In this video blog, ITIL® trainer Bob Denham talks about what triggered the update of ITIL 3, what's new in ITIL 4, and how this helps organisations keep...

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