ITIL 4’s Move from Change Management to Change Enablement
ITIL Change Enablement explained: This article details what changed with the change management process in ITIL 4.
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What are the benefits of ITIL® in 2022?
The ITIL® framework provides the guidance needed for overall control and ultimate success within any organisation of any size.
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ITIL 4 – why was it needed?
In this video blog, ITIL® trainer Bob Denham talks about what triggered the update of ITIL 3, what's new in ITIL 4, and how this helps organisations keep...
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ITIL – Improving IT efficiency in the pandemic era
In this blog we look at where ITIL sits within this reimagined world as a result of the current coronavirus pandemic.
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